About IMS & Its Web Services Division

IMS Online Web Services Client ListIMS acquired Hot Response in 2003 (renamed IMS Web Services) and in January 2010 built a unique CMS software platform to include the latest Web 2.0 technology, features, tools and lead-generation capabilities.

Hot Response is just one of many products that IMS offers its customers. If you’d like more information on this or other IMS products or services, click here.

For 30 years, IMS has been the magazine publishing industry's largest services company of its kind, offering an extensive range of products and services designed to help sell additional pages of advertising, increase lead results for advertisers and produce creative web solutions. All IMS products are driven by our corporate mission statement: "Helping publishers attract more advertising across all their platforms." With offices in New York, Toronto, and London, IMS serves over 1,400 magazine titles.

IMS takes pride in its high-tech reputation, as our leading-edge software technology continues to gain industry-wide recognition. Industry
Canada, recognizing our "advancing-the-science" contribution, has rewarded the company with substantial research and development grants over a number of years, enabling us to continue our innovative developments.

Here are the facts:

  • IMS is privately owned, shared by all its employees through an employee benefit program that transcends profit sharing to include full equity sharing.
  • Headquartered in Toronto, we occupy a 38,000 sq. ft. facility.
  • 200+ full-time employees work out of offices in Toronto, New York and London.
  • 18 account representatives focus 100% on serving the needs of our 1,400+ client base.
  • Over 25 on-staff programmers quickly respond to our clients' needs.
  • 80% of our business is conducted with American companies.
  • Since 1997, every piece of IMS software has been written successfully with a web component.
  • With 30 years' experience under our belts, we have yet to have a single year pass without introducing a new, and often value-added, functionality to our clients.
  • Our single largest database grows at over 180 million records per month, to a projected size of 2.2 billion records a year.
  • All client data is warehoused at our co-location facility for 100% uptime and secure access.

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